Shipping policy

SHIPPING POLICY

Thank you for shopping with Gloia! Here's everything you need to know about how and when your order will arrive.

PROCESSING TIME
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.

DELIVERY TIME
Orders are delivered within 2–7 business days from the date of purchase. Delivery times are estimates and may vary due to carrier delays, weather, or high-demand periods.

SHIPPING COST
We offer FREE standard shipping on all orders within the United States. Any applicable taxes are calculated at checkout.

ORDER TRACKING
Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way. Please allow up to 24 hours for the tracking information to update.

WHERE WE SHIP
We currently ship within the United States. Orders are shipped from our U.S. fulfillment center.

WRONG ADDRESS
Please make sure your shipping address is correct at checkout. We're not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice a mistake, contact us within 12 hours at contacto@gloia.com and we'll do our best to update it before your order ships.

LOST, DELAYED, OR DAMAGED PACKAGES
If your order is delayed, lost, or arrives damaged, please contact us at contacto@gloia.com with your order number and we'll make it right — with a replacement or a refund.

CONTACT
Questions about your shipment? Email us at contacto@gloia.com and we'll be happy to help.